PayMyWay – VEC

The Volunteer Energy Cooperative PayMyWay program is a prepaid electric service option that helps you avoid security deposits, credit checks, late fees, and reconnection fees. You can schedule your payments at times that meet the needs of your household budget.

In a nut shell …

Once you establish a PayMyWay account with a credit balance, your home’s energy use is recorded and charged daily to the account. The credit balance is reduced by the amount charged until either the balance is exhausted or additional payments are made to the account.

How do I pay?

How can I get information on my balance?

As a PayMyWay participant, you will not receive monthly statements. However, you can view your account balance information 24 hours a day through the VEC website (www.vec.org), by calling your local office, or by visiting any VEC Customer Service Center. When your PayMyWay balance is low, you will receive a courtesy notification via an automated phone call and email. If your account is disconnected, the cost to reconnect service is $40 or an amount necessary to re-establish a credit balance on the account.

What does it cost?

Do I have to take care of past due charges when I sign up?

How do I enroll?

Enrollment in VEC’s PayMyWay program is easy. Complete an enrollment form for the service and submit it in person to your local VEC Customer Service Center. A $100 initial payment to the PayMyWay account is required for enrollment. If you have an existing deposit on your account, that deposit amount will be applied to the PayMyWay account balance. Note: The PayMyWay enrollment form may be printed from the link above or here. But enrollment in the program requires a in-office visit.

Pay My Way Enrollment Form

Use this form to get started on the Pay My Way program

Download

PayMyWay is not available to commercial or industrial accounts or to residential accounts with metering restrictions. Be sure to read and understand the PayMyWay program requirements and restrictions included on the enrollment form before you sign up.