Outage
Power Outage Information
If your power is out, we’re here to help. Report your outage, check current conditions and follow updates as service is restored.
How to Report an Outage
By Phone
1-855-940-3927
Mobile App
Using the VEC SmartHub® app, you can click on “Service Status” to quickly and easily report your outage to dispatchers. This app is available from both the Apple App Store and Google Play Store. You can also provide additional information about the outage directly from the mobile device.